Privacy Policy

Privacy Policy

This privacy policy explains how your personal data is collected, used and shared when you visit or make a purchase from muss.lv.

When MUSS Ltd processes your personal data, you have the right to ask questions related to the processing of your personal data by sending a request to the contact details provided.

When you use the services offered on the MUSS Ltd website (hereinafter referred to as the "Site"), your data is automatically processed for the purposes set out below and is stored until one of the specified criteria is met.

MUSS Ltd. undertakes to process only the personal data necessary for the performance of its contractual obligations, the conduct of its business and compliance with laws and regulations.

Controller and contact details

SIA MUSS
Reg. No: 41203061704
VAT Reg. No.: LV41203061704
Address: "Jaunspeltes", Pasiekste, Vārves parish, Ventspils region, LV-3623, Latvia
Bank: Luminor Bank Latvijas filiāle
Account: LV46RIKO0001080093792
SWIFT code: RIKOLV2X

In case of any questions regarding the processing of your personal data, you can contact: info@muss.lv

Contact form: https://www.muss.lv/lv/pages/kontakti

Collection of personal data

When you use our website (the "Site"), we automatically process certain information in accordance with the purposes set out below and retain it until one of the specified criteria is met.

The processed data includes:

Device information

  • Cookies - data stored on your device, often containing unique anonymous identifiers. More: http://www.allaboutcookies.org
  • Log files - IP address, browser type, ISP, referring/exit pages, date/time.
  • Web beacons, tags, pixels - electronic files that record how you browse the Site.

Order information

When you make a purchase, we collect your name, billing and shipping address, email address, phone number and payment information (including credit card details). We refer to this information collectively as personal data.

Purposes of processing personal data

  • To enable the purchase and delivery of goods (account creation, invoicing, communication).
  • To send email newsletters and offers (you can unsubscribe at any time via the email link, profile settings or by emailing us).
  • To respond to questions or comments submitted via the contact form, email or telephone.
  • To provide accounting services in accordance with the "Accounting Law" of the Republic of Latvia.
  • Ensuring the security of information and IT systems.
  • Recruitment and management of staff.
  • Improving the quality of customer service.
  • Disclosure of information to public authorities in the cases and to the extent required by law.

Exchange of personal data

We may transfer your data to third parties:

  • Technology providers - such as Shopify, which operates our e-shop (more: Shopify Privacy Policy).
  • Google Analytics - to analyse user behaviour and improve the functionality of the Site (more: Google Privacy Policy).
  • For compliance with laws, court orders, investigations, etc.

Targeted advertising

We use your data to show you relevant advertising offers. More:

Note

The website does not change if your browser sends a "Do Not Track" signal.

Legal basis for data processing

  • Performance of a contract.
  • Compliance with legal requirements.
  • Data subject consent.

Transfer of data outside the EU

Your data may be transferred outside the European Union, including to Canada and the United States of America, subject to an adequate level of protection.

Your rights

As an EU resident, you have the right to:

  • Access to your personal data;
  • request rectification, erasure or restriction of processing;
  • withdraw consent at any time.

To exercise these rights, please contact us at info@muss.lv.

Data storage

We keep order information for as long as it is needed, unless you make a request to delete it.

Data security

MUSS Ltd uses state-of-the-art technological solutions to protect your data. In the event of a data security breach where there is a high risk to the rights of the data subject, we will notify you personally or post a notice on our website.

SMS services

If you have consented to receive SMS notifications, we use them to send:

  • order information;
  • reminders about incomplete purchases;
  • promotional offers;
  • feedback requests.

SMS data is not passed on to third parties, with the exception of technical partners.

Changes to the privacy policy

We may update this policy from time to time to reflect changes in our practices or the law.

Last updated: 08.05.2025.